Terms of Service

Thank you so much for your interest in Exotic Edventures! We are look forward to providing you with high quality, professional wildlife educational programs for your upcoming event. Below are our Terms of Service, which offers a lot of important things to keep before choosing to book Exotic Edventures.

Please let us know if you have any questions or concerns!

Booking

Please contact us directly to discuss your program needs, quotes, and our availability.
Be sure to book us at the time you want us to START the wildlife program. This may be different from the start time of your event. We recommend scheduling the program to start at least thirty minutes after your guest arrive.
We require a non-refundable deposit to book and hold your event date.
We recommend booking us as soon as possible, as we do tend to book several months in advance (especially during warmer weather months) and we can book as far out as a year in advance
We are happy to travel out of state and frequently travel 200+ miles for an event.
We DO NOT travel to the state of NJ or any areas that have laws prohibiting the exhibition of wild animals
All Exotic Edventures employees have the required background checks to work with children in the state of Pennsylvania. Background clearances can be provided upon request. These requests must be made at least two weeks prior to your event date.
Exotic Edventures is a USDA licensed facility, which ensures that all of our animals are properly and competently cared for.
Exotic Edventures is fully insured. Certificate of insurance can be provided to clients upon request. All requests must be made at least two weeks before the event date and will only be provided to clients who have already booked their event with us.
Exotic Edventures retains the right to decline a service or to cancel an event at any time, for any reason.
All booking rates are determined by a number of factors, including the amount of time in total that is devoted to the planning, preparation, and execution of the program contracted for.

This includes (but not limited to):

The time spent prepping for your event at our facility
Total travel time (including any stops, traffic, construction, etc.)
The time needed to set up and tear down the day of you event before/after the program
The time spent loading and unloading equipment, animals, and stage set up
The total program run time (including any breaks or time in between shows)
Mileage to/from our facility to your event location
Any tolls, parking fees, or other expenses to travel to your event
Fuel and lodging costs
Type of Program
How many shows the booking entails
Number of animals that would need to attend event

Deposit/Payment

A non-refundable deposit is required to book your program and to hold your event date.
Please keep in mind that this deposit is a NON-REFUNDABLE deposit.
The deposit WILL NOT be refunded for any circumstances.
The non-refundable deposit will be forfeited if the client changes the terms of the booking (ie. the date of the event, time, location, length of booking, etc.) after being booked without confirming that these changes are feasible on Exotic Edventure’s end.
If the event is cancelled due to natural emergency, a state of emergency, poor travel conditions, or other reasons outside the control of Exotic Edventures, the deposit will be held, and the event will be eligible for rescheduling at both party’s convenience. The deposit will not be refunded, and this option is only available if Exotic Edventures has not started traveling to the event location.
Outdoor events that have not secured an indoor back up option and are forced to cancel due to regular weather conditions are excluded from being eligible for rescheduling and will forfeit all monies paid.
If the event is cancelled and Exotic Edventures has already started their travel to the event or has already arrived at the event, all payments will be forfeited, the full booking rate will still be due, and rescheduling will not be available.
The deposit will be forfeited if the client is unable to meet the requirements outlined in this TOS contract that are needed to ensure a safe event.
As a courtesy, we can hold a date for a client for a specified number of days to allow them time to send in their deposit to us.
Exotic Edventures will need to agree to the amount of time that a date will be held for a client.
If the deposit and the signed contract are not received by the agreed upon date, the event date will be released and made available for other clients to book.
Once the signed contract and the deposit is received, the event is officially booked and the date reserved for the client.
The remaining balance will be due the day of the event upon arrival (before the program starts).
Clients can choose to pay the full amount in advance.
Money order, Paypal, and Cash App are all accepted payment for the deposit.
Exotic Edventures will take checks from approved organizations, school districts, and businesses but cannot accept personal checks. Clients may contact us directly to discuss payment options.
If the client chooses to pay electronically, all service charges will be the responsibility of the client.
The payment the day of the event must be in CASH ONLY, unless otherwise specified in advance.
We cannot accept personal checks.
Our electronic billing is through PayPal and Cash App.
If a client chooses to be billed electronically, an additional 4% PayPal service fee will be charged at the client's expense for each payment
Tipping for the animal educators is not required, but is much appreciated if you feel our educator did an amazing job.
Any refunds issued by Exotic Edventures will be sent electronically via PayPal.
Exotic edventures do not send refunds via checks, cash, or money order at this time.
Quotes/rates are subject to change if the client makes any changes or adjustments to their event plans that could impact our program (location, venue, time, event length, etc.).
Quotes/rates are subject to change and booking quotes are only valid for 10 business days.
Please let Exotic Edventures know ASAP if your event details change, so that we can update our records and advise you of any potential price changes or conflicts that may occur due to the changes.
If the client changes the event details after a deposit is received, we require to be notified immediately.
If event changes after the event is booked impact pricing and the client is unable or unwilling to pay this new pricing, the client will forfeit the non-refundable deposit.
If the time/date is changed by the client after the event has been booked and Exotic Edventures is no longer available for that event, the deposit will be forfeited, or the client can choose to reschedule for a different time/date when we are available.
Add-ons, such as booking a canopy, sound system, or an additional animal ambassador package are an additional cost..
Add-ons need to be requested at least two weeks from the event date and will be added to your final invoice.
Any money owed for services rendered is required to be paid promptly and within two weeks of the event date.
Any late payments for services rendered will be assessed a $100 late fee.

Travel

All rates factor in all travel fees, fuel costs, travel time, lodging, staffing hours, and mileage to and from your event.
Travel fees are determined using the address of the event venue.
Changing the event location may change the booking rate.
Local events generally are not assessed a travel fee and only charged a base rate.
Exotic Edventures starts charging travel fees for locations that are more than 30 miles from our facility.
Please keep in mind that traveling outside our area does add to our travel expenses and that travel usually can add to our event quote. Gas, mileage, lodging, food, labor, time traveled, staffing hours, parking, and toll fees all are factored into our rates.
If the client changes the event location, the rates and pricing for the event are subject to change based on the travel time and mileage changes. These additional fees will be added to the client’s remaining bill.
If a deposited client changes the location of their event and is unwilling to pay the added costs associated with the location change and the additional travel costs, they will forfeit their deposit.
For out of state and overnight bookings: additional fees may be added to cover lodging, gas, and other travel expenses for Exotic Edventures to travel to and from your area.
For the health and safety of our employees and animals, Exotic Edventures will only travel up to eight hours per day.
“Travel” includes periodical stops to check on and care for our animals, to refuel, and to afford our employees restroom and driving breaks.
“Travel” also includes any unforeseen delays, such as construction, accidents, inclement weather, etc.
If the booking requires 4+ hours of travel (one way) to get to a venue, Exotic Edventures will travel to the venue area the day before the event and will depart the day after the event. This is for the health and safety of our animals and employees.

Parking

We require that you provide a parking spot for us close to the event venue
If parking is metered or garage or valet parking is required, we will add these expenses to the show fees or the client will be responsible for paying these expenses the day of the event.
If you are hosting the event at your home, we ask that you reserve a parking space for us next to the entrance of your home or the set-up area so that we can unload and set up for the event.
All parking spaces are required to be accessible and free from any obstructions. Please make sure that parking spaces will not be parked in by guests or other venders so that we can safely and promptly exit after the program is finished.
If parking is not secured for us, we may not be able to move forward with our program on the day of the event if we are not able to secure adequate parking in close proximity to the event venue to allow safe and efficient loading/unloading.
If Exotic Edventures is forced to look for parking and/or has to unload our equipment and animals a distance from the venue, this can add additional time to our set up and can cut into the show schedule.

Weather, Temperature, & Outdoor Event Requirements

Clients are required to advise Exotic Edventures if they plan to hold their event outdoors at the time of their booking quote.
Canopies/tents (for non-Exotic Exhibit clients) and a sound system can be provided by Exotic Edventures for an additional cost and need to be reserved no later than two weeks prior to their booking date
Clients are required to advise Exotic Edventures no later than two weeks prior to the event date of any location changes or if the event has been moved indoors/outdoors. If the venue location changes and adds to our travel time, an additional fee may be added.
We recommend that shows be held indoors, due to the unpredictability of the weather and temperatures.
We require that clients have an indoor back up location, such as a pavilion, covered porch, garage, living room, basement, etc. for outdoor events. This is in case of inclement weather the day of your event.
We do offer outdoor shows, but this may limit the species we can bring to the event
We do not bring most of our birds to outdoor events and certain species may not be available for the show due to temperature concerns.
Due to the health and safety of our animals, outdoor events may be postponed/rescheduled if road conditions are deemed unsafe to travel on by Exotic Edventures.
If the event is cancelled due to unforeseen winter weather conditions, the event will be eligible to be postponed and then rescheduled for up to twelve months from the original booking date.
Indoor venues must be climate controlled and be between 65-80 degrees.
Exotic Edventures does not offer outdoor events during the colder months (Oct. 15th to May 15th ).
Outdoor events require a second, indoor backup location to be secured in the event of inclement weather. If this is not done and the event is not able to happen due to normal weather activity, all payments will be forfeited by the client, full payment will be due, and the event will not have the option of rescheduling.
If an event is cancelled or postponed due to weather the day of the event, if Exotic Edventures has already started traveling to your location or is on site, the full amount will still be owed, and the money will be forfeited without an option to reschedule.
Exotic Edvenutres will not execute programs outdoors during heavy rainfall and/or lightening/thunder, even if there is a canopy, stage, or tent. This is for the health and safety of our animals, our employees, and the event attendees.
In summer months we require our outdoor set up location is out of direct sun light and completely shaded for the entire duration of the event. This is so our animals, our staff, and your guests can get out of the heat and direct sun during outdoor events.
If we arrive to a booking and the set-up location is in direct sunlight and without any shade, Exotic Edventures may choose to cancel the booking and all fees paid will be forfeited by the client and the full booking rate will still be due.
Exotic Edventures can bring a canopy/tent for an additional fee. Please inquire about this at least two weeks before the event.
If the event is cancelled/postponed before Exotic Edventures has started travel to the event, due to inclement weather, we may be able to offer our client the ability to reschedule their event at a later date. The client must reschedule their event within twelve months of the original booking date, and they must reschedule on a date that Exotic Edventures is available on. If the client fails to reschedule within this time period, they forfeit all monies paid.
If the event is cancelled or postpones due to weather and Exotic Edventures has already started traveling to the event or is on site, all payments received will be forfeited, the full booking fee will be due, and rescheduling will not be offered.

Cancellations, Postponements, & Rescheduling Events

We understand that sometimes things happen and that sometimes events need to be cancelled or rescheduled. Please contact Exotic Edventures ASAP if you need to change, reschedule, or cancel an event.
If a client needs to cancel an event more than 72 hours from the event date, as a courtesy Exotic Edventures may give clients two options. The client can outright cancel the event and all monies paid would be forfeited. Or the client can choose to reschedule for another available date.
The client is required to reschedule their event within twelve months from the original booking date. If this is not done, the deposit will be forfeited.
The client is required to choose a rescheduled date that is available and agreed upon by both the client and Exotic Edventures.
Any changes to the rescheduled event may result overall rate changes.
If a client refuses to pay the new rates for the rescheduled event, all monies paid will be forfeited and the event will be cancelled.
The client will be required to pay the remaining balance in full to reschedule and a new contract will need to be signed.
If the client cancels the second event date, no matter the reason, Exotic Edventures will no longer offer rescheduling and the full payment will be forfeited.
If road conditions are deemed to be too dangerous to travel on by Exotic Edventures, the event will be postponed and rescheduled. No refunds will be offered in this scenario. We will reach out to the client to choose another date that best works for both parties. Exotic Edventures will reschedule the event at the client's convenience.
If the client fails to reschedule the event within twelve months from the original booking date, all monies paid will be forfeited.
If a situation occurs outside both the client’s and Exotic Edventures’s control, such as a natural disaster, venue closure, a pandemic, poor road conditions, a fuel shortage, a state/national emergency, etc. the event will be postponed until it is safe to reschedule the event for a later date. No refunds will be offered, only rescheduling.
Requests for event dates changes can be changed at Exotic Edventure's digression. It will depend on how far in advance that date is, whether Exotic Edventures is available, the reason for the rescheduling, and location. If it is feasible on our end and at least two weeks out, we will try to work with the client.
Exotic Edventures will only offer ONE date change per event (if the change is feasible on our end).
If a client reschedules an event and any of the event specifics change (event location, length of event, number of guests, etc.), pricing is subject to change.
If the client cancels their event within 72 hours from the event date, they will forfeit all payments made to Exotic Edventures and will not be given an option to reschedule.
Any cancellations by the client will result in the forfeiture of all monies paid to Exotic Edventures, unless otherwise agreed upon by Exotic Edventures.
All rescheduled events are required to be rescheduled within one year of the booking date.
Failure to rebook a rescheduled event within a year of the original booking date will result in all monies and deposits paid to be forfeited and the event will no longer be eligible to be rescheduled.
For bookings that require over night travel and 300+ miles of travel, Exotic Edventures requires payment to be made in full at the time of booking.
Once the signed contract and deposit is received, the event date will officially be reserved and a booking questionnaire will be sent to the client via email to get details about the event.
If the booking questionnaire is not received by Exotic Edventures, the event program will not be able to be planned due to missing information about the event, such as show start time, address of venue, audience size, parking, etc.
All booking information needs to be received by Exotic Edventures at least two weeks from the event.
Rescheduled events require to be paid in full at the time of rescheduling.
Failure to send and confirm all booking information may result in the event being cancelled and all deposits being forfeited
All client booking questionnaires must be fully filled out and returned to Exotic Edventures at least two weeks (14 days) prior to the event date.
Exotic Edventures requires that the client confirm all of the event information the week of the event to ensure nothing has changed and that all of the information received is correct.
Failure to confirm the event information could result in the event being cancelled and the deposit being forfeited.
All final event information needs to be confirmed no later than three business days before the event date.
The week of your event Exotic Edventures will contact you to confirm your upcoming event’s information. If the client fails to respond to our correspondence to confirm the event information, the booking may be cancelled and any monies paid will be forfeited. The client will not be eligible to reschedule their booking.
Outdoor events require a second, indoor backup location to be secured in the event of inclement weather or extreme temperatures. If this is not done and the event is not able to happen due to normal weather activity, all payments will be forfeited by the client, full payment will be due, and the event will not have the option of rescheduling

Day of Event

Exotic Edventures requires that a parking space be reserved for our vehicle next to the venue's entrance.
Failure to reserve a parking spot close to the venue can cause set up delays and can cut into the time allotted for the show.
If a parking space close enough to the venue is not able to be secured, the event is subject to cancelation with all payments forfeited by the client.
If parking directly next to the venue is not available, the client is required to discuss any parking trouble shooting with Exotic Edventures at the time of booking and Exotic Edventures must agree to the options available at the event prior to signing the contract.
Exotic Edventures requires that all pets and/or animals at the venue be contained prior to our arrival and kept away from the show area, our vehicles, our staff, and our animals. This is for the safety of our animals, the onsite animals, and guests.
Exotic Edventures requires at least a 12'x12' empty area for our program set up. We ask that this area be cleared and readied for us, prior to our arrival.
Exotic Edventures requires that our set up space and parking area are free from children, guests, and other animals while preparing for our programs.
If Exotic Edventure’s ability to set up for our program is impeded by an unsecured set up area, this could cut into you contracted program time.
Exotic Edventures requires at least a 4’ area between our set up and the audience for the safety of the animals and the crowd.
Direct access to the audience from the stage is required for audience interaction with animals during the show.
If the stage does not have stairs or any access directly leading to the stage from the audience area, Exotic Edventures may not be able to offer audience participation or any interactions with animal ambassadors.
Exotic Edventures requires that we are given a secured, easy access loading and set up area, free from children and guests.
If an area is needed to house our animals and equipment in between shows, Exotic Edventures requires that this area be secure, free of other people and animals, and that the area be temperature controlled and out of direct sun light and the elements.
For the health and safety of our animals, all storage areas and indoor venues must be between 65-80F degrees.
If Exotic Edventures arrives to an event and the temperatures in the event venue are too hot/cold, the event could be cancelled and the full payment will be forfeited.
Set up and tear down for our programs require access to the show location for at least ONE HOUR prior to the show start time and ONE HOUR after the show’s end time. This means we need an hour, unless otherwise specified, before the show start time and an hour after the end time to be able to adequately unload and load our equipment and animals.
Any delays in gaining access to the venue/set up space upon the agreed set up time period could cut into the contracted show start time and could impact the length of the show or our ability to execute our programs that the client has contracted us for.
If Exotic Edventures is not granted access to the set-up location for set up and we are not given enough time for set up before our contracted show start time, our program may be cancelled and all monies paid would be forfeited.
The program start time is SHARP. Exotic Edventures requires that the event start at the booking time that we are contracted for. Please understand that we must stay on schedule, as we have other client commitments and animal needs to take care of.
If the event begins late, at the request of the client or due to delays on the part of the client, that time will cut into the contracted show time and will shorten the program run time.
Starting late may result in a shorter show time and/or may impact the number of animals used during the event.
If an event starts later as the result of the client, any meet and greet or photo opportunities scheduled at the end of the event may be removed from the event line up to accommodate the late program start.
End of show Meet and Greets and/or photo opportunities may not be offered if the program has a late start.
Exotic Edventures asks that our show location be in an area away from loud music, vehicles, and other noises that may scare or stress our animals.
If there are distractions within the set up area that could impact our ability to execute our program or that could stress out our animals, Exotic Edventures has the right to cancel our program and all monies paid will be forfeited.
If the set up area for Exotic Edventures is in an area that is deemed unfit or unsafe by our staff, our animals, and the guests, Exotic Edventures has the right to cancel the program and all monies paid will be forfeited.
We ask that no guests have access to our set up area prior to or after our program. This is for the health and safety of our animals
Exotic Edventures can only set up our program on a first floor venue, unless an elevator is available for our use. If your venue has stairs, please let us know and we can discuss options.
If as sound system is requested or needed for a booking, the client is responsible for providing electricity and ensuring that the proper electrical set up is easily accessible directly in the set up area (within 6’ of our immediate set up).
For the health and safety of our animals, we require that multiple show bookings have no more than one hour in between show start times unless otherwise agreed upon by Exotic Edventures (this excludes our 30-Minute shows).

Animal Ambassador Selection and Animal Interactions

Though we try to accommodate animal requests, we cannot guarantee that specific animals will be available for an event.
Animal requests must be sent to us no later than two weeks out from the event date.
Exotic Edventures welcomes a few animal requests, but we ask that clients not ask to hand pick every animal attending the event. This is because we take a number of factors into account when choosing animals for an event. Some of our animals may not be an ideal candidate to attend your event due to a variety of variables, such as location, age of audience, time of year, inside/outside venue, etc. Or animals may not be available for program use at the time of your event.
Please keep in mind that though we try and accommodate all requests, we cannot guarantee that all of our animal ambassadors will be available for your event. Our animals are given weekly breaks from shows, can sometimes be unavailable due to season, medical reasons, or they just don't want to work that day. Our animals dictate whether they work or not. Not us or our clients. The animal also may already be booked for another show.
We do not have an animal list that you can pick from. Picking animals for shows is a little more involved than just picking off a menu. Let us know what type of animals you're interested in and we can discuss options.
We do have a number of photos of our animals under our Animal Ambassador page and on our social media accounts to give you ideas of what might be available.
If you send us a long list of species you would like to attend, please set your expectation that only a few of those animals will likely be in attendance of your event. Not all of them.
Exotic Edventures reserves the right to make the final decisions on which animals will be attending events, based on our assessment of the event and each individual animal.
Most animal ambassadors can be interacted with during programs, though some species are hands off or are display only animals.
Though touching is permitted with most animal ambassadors, animal educators will remain in control of the animal at all times.
Exotic Edventures does not permit guests to independently hold animals.
The animal educator must be in control of the animal’s head at all times.
Guests are not permitted to touch or pet ambassador animals on or around their head.
Guests are not permitted to kiss, hug, or put their face near the animal ambassador.
During animal interactions, only one person at a time is permitted to touch the animal ambassador.
The animal educator will indicate where guests may touch the animal and guests are required to follow those instructions.
Guests are not permitted to be eating food during animal interactions.
For the health and safety of our animals and guests, Exotic Edventures will not drape or wrap snakes around people’s neck, head, or shoulder area.
If an animal starts to exhibit signs that it no longer wants to participate in the animal interaction or the program, Exotic Edventures has the right to cut the interaction short with that animal.
Animal ambassadors choose when and where they work. If an animal is not interested in participating in a program, the animal will not be used in the program or for animal interactions.
Each individual animal ambassador is only used for programs and animal interactions for a maximum of 10 minutes at a time.
If guests fail to follow the educator’s directions when interacting with animal ambassadors, Exotic Edventures has the right to cease any or all animal interactions for the remainder of that program and can choose to end the program. All monies paid will be forfeited.
If a guest is unable to follow directions and/or interacts with our animal ambassadors in an inappropriate manner, Exotic Edventures has the right to either prohibit that person from touching animals for the remainder of the program and/or Exotic Edventures can require that the guest exit the program venue entirely.

Multiple Thirty-Minute Show Bookings

Thirty-minute shows are required to be scheduled back-to-back.
We strongly recommend scheduling ten minute “buffer” breaks in between each show to afford the audience time to enter and exit the venue between sessions.
Time in between each show cannot exceed fifteen minutes unless approved by Exotic Edventures in advance.
Lunch breaks or extended breaks longer than fifteen minutes are prohibited and should not be added into a show schedule unless directly approved by Exotic Edventures in advance.
All proposed show schedules or schedule changes are required to be approved by Exotic Edventures prior to the event date.
All schedules and schedule changes need to be received by Exotic Edventures at least 14 days prior to the event date.
Adding extended breaks that surpass fifteen minutes between shows will extend our overall booking length for your event and will result in an increase in your booking rate.
Extending the contracted show length without the approval from Exotic Edventures is not permitted.
If an event contracts for thirty-minute shows, clients are not permitted to change the show length without direct approval from Exotic Edventures.
Extending the length of the shows will extend the length of the booking and will result in a rate increase.
If an unapproved schedule includes extended breaks and/or show lengths that deviate from the contract, the booking could be subject to cancellation or increased rates.
All deposits or monies paid would be forfeited if an event is cancelled due to any unproved schedule changes or extensions.
If these unapproved schedule changes happen the day of the event, the event could be cancelled, and the full booking amount would still be due.
If approved breaks and/or show extensions results in extended out overall booking length, clients will be charged an additional $100 per every thirty minutes add to the booking length.
Extending your booking length may impact the number and type of animal species that are able to attend your program.
By signing this contract, the client is agreeing to the scheduling parameters outlined in this contract.
All shows are to start at the scheduled time.
If groups are delayed in arriving or departing the venue, this can impact the length of shows and the overall show schedule for the day.

Pandemic Guidelines

·Exotic Edventures is following all recommendations from both the CDC and the state of Pennsylvania to ensure the health and safety of our employees, our animals, and our clients
Right now Exotic Edventures does not have any mask requirements for outdoor events or for people who have received the covid vaccine.
It is strongly recommended that indoor gatherings require masks for their guests, especially children, who cannot currently be vaccinated against Covid-19.
Booked clients who were forced to postpone their events in 2020 because of the pandemic will have their deposit saved and it will be transferable to another agreed upon future date
As of June 2021, Exotic Edventures can offer full interactive programs. All deposited 2020 clients who were forced to postpone their events are now able to reschedule their event.
All deposited 2020 clients have until June 15th, 2022, to reschedule their event that was postponed due to covid-19.
If a program needs to be cancelled due to covid (if cancelation is prior to event date), the deposit will be held, and the event can be rescheduled for up to one year from the original event date.
If a program is cancelled due to covid and Exotic Edventures has already either arrived to the booking venue or departed for the event, the event will be cancelled and it will be at Exotic Edventure’s discretion on whether we will reschedule or cancel the event and forfeit the deposit.
If Exotic Edventures is forced to close due to staff testing positive to covid, all bookings will be postponed and rescheduled for a later date. Deposits will be held and applied toward a new date that is agreed upon by both the client and Exotic Edventures. Deposits are non-refundable.
Due to virus transmission risks, we will may not bring educational aids and artifacts for guests to touch and interact with on our educational table
We strongly recommend that clients provide disposable masks for their guests the day of the event to ensure everyone has a mask during the program
We strongly recommend that clients require masks for indoor events.
We strongly recommend that clients outline any social distancing guidelines they may be implementing on their event invitations and advertisements to ensure that guests understand the social distancing expectations at the event
It is the client’s responsibility to make sure that their guests are following the agreed upon pandemic guidelines. Failure to do so could result in the cancellation of the event and the forfeiture of all fees paid to Exotic Edventures.
Some animals may not be available for programs during the pandemic as certain species may be susceptible to the coronavirus. This is for the health and safety of our animals.
We require that clients contact us IMMEDIATELY if someone in their household, workplace, or someone they have been exposed to or starts to exhibit Covid symptoms within 14 days of the event. The event will be postponed.
We require that clients IMMEDIATELY notify us if someone in their household has taken a covid test and is either awaiting results or has tested positive. The event will be postponed and then rescheduled at the client and Exotic Edventure’s convenience.
We require clients to notify us if anyone in their home or workplace has come into contact with someone with Covid within 14 days of the event date or has tested positive of Covid-19. If this happens the event will be postponed for the health and safety of all event attendees
If Exotic Edventures arrives to the event and any state or federal pandemic requirements we have previously discussed have not been met, the event is subject to cancellation and all fees will be forfeited to Exotic Edventures.
These pandemic social distancing guidelines are subject to change. We will notify booked clients with event dates on the calendar if/when our guidelines change.
We cannot guarantee what type of social distancing guidelines will be in place in the future or whether our current requirements will change by your event date. This means that we cannot predict what type of social distancing guidelines will be in effect weeks or months from now. We are hopeful that we will be able to lift certain social distancing restrictions in the coming weeks and months, but we recommend that clients plan to follow the pandemic guidelines that have been outlined here in this TOS, just in case things don’t improve by the event date.
Exotic Edventures is required to follow all state and federal mask mandates and social distancing requirements and orders set forth by all government agencies during the Covid pandemic. These orders could impact future bookings and event requirements.
If a booked client does not wish to follow the social distancing requirements set by Exotic Edventures, the client can either choose to reschedule their event for after the pandemic, once the social distancing requirements have been lifted, or they can choose to cancel their booking and forfeit their deposit
If a booked client wishes to cancel their event with Exotic Edventures instead of rescheduling their event or following the social distancing guidelines, we will refund all fees paid for programs and/or merchandise, minus the non-refundable deposit. Please keep in mind that all deposits are non-refundable, as outlined in our TOS at the time of your booking.
For the health and safety of our employees, animals, and clients, all Exotic Edventures staff have been fully vaccinated against covid. Proof of vaccination can be supplied to clients per request. We ask that clients request vaccination confirmation no later than two weeks prior to their event date.
Exotic Edventures is happy to accommodate any covid restrictions clients may wish to implement during their event. Please advise us of any pandemic protocols for your event at least two weeks prior to your event date to ensure that we have time to accommodate these requests.
Exotic Edventures staff is happy to wear masks at your event upon request. Please advise us that you would like our staff to wear masks at your event at least wo weeks prior to your event date.
Pennsylvania Clients: If the client’s county is placed in a Yellow or Red phase by the state, the event will need to be postponed for a future date when that county is in the Green phase.
All Clients: If the client’s state/county issues a stay at home order or travel restrictions for their area, the event will need to be postponed until these restrictions are lifted by their state/county.
If the county/state Exotic Edventures is located in issues travel bans/restrictions or stay at home orders that would not permit us to travel to events, all bookings during this time period would be subject to rescheduling for a future date once these restrictions have been lifted and we are legally permitted to travel again.
By signing this contract, the client is waiving all liability extended to Exotic Edventures. This contract exempts Exotic Edventures from being held liable if a Covid-19 outbreak occurs as a result of the client’s event. The client will be the sole responsible party and will be the only party held liable if event attendees’ contract COVID-19 during the client’s event. The client understands that Exotic Edventures cannot be held responsible if the client chooses to host an event during a global pandemic.

***Effective May 1st, 2023