• We are happy to try and accommodate animal ambassador requests for your event. We ask that all animal requests be submitted to us no later than a week prior to the scheduled event
• We welcome a few animal requests, but we ask that clients not ask to pick every animal attending the event. This is because we take a number of factors into account when picking animals for an event and some of our animals may not be an ideal candidate to attend your event due to a variety of variables, such as location, age of audience, time of year, inside/outside venue, etc.
• Please keep in mind that though we try and accommodate all requests, we cannot guarantee that all of our animal ambassadors will be available for your event. Our animals are given breaks from shows or they may already be booked for another show
• ​If we do not receive a request for specific animal ambassadors to attend an event, we will  choose a list of animals that are well suited for the age group of the children/guests attending the event

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Animal Interactions and Photo Ops
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Interaction Levels: 
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• We keep a large assortment of animal species, so some ambassadors are more interactive than others. Most of our animals are "hands on" ambassadors, meaning they are able to be touched and interacted with by our audience.
  
• We recommend  contacting us to discuss what you are interested in and we can recommend what animal species would best fit your event needs.
  
• Please keep in mind that depending on audience size, the specific animal species, and the type of package booked, not everyone at the event may  have an  opportunity to have a personal interaction and photo with each animal.
  
• We normally find that crowds over 50-100 people sometimes are unable to directly interact with all of our animal ambassadors due to time limitations and animal safety.
  
• Please let us know the number of attendees you are expecting at your event and we will be able to set your expectations on the level of interaction your guests will have with our animal ambassadors. 

Fears/Allergies:

• We recommend that you notify your guests prior to the show that animal ambassadors will be making an appearance at your event.
  
• If any guests have a fear of certain animal, please let us know beforehand so that we can adjust our program to consider any phobias that you guests may have.  
  
• We also would recommend that you check with your guests to see if anyone has any animal allergies before the event.