We often get a lot of questions about booking shows, our animals, and event preparations. Below are the top most asked questions that we receive. Please contact us if you have any additional questions that are not answered below!
When is the best time to book an event? Exotic Edventures does shows and event year-round. We do recommend that you contact us for availability as soon as possible as we can book up quite quickly, especially during the warmer months. We do often book up several months in advance, especially during our summer busy season, so we recommend that you contact us as soon as possible to book your event. We are booking events as far out as a year in advance, so it is never too soon to book!
How do I book an event? We would love to attend your event! To book an event or to get a price quote we recommend either emailing us at email@example.com or you can fill out the contact form under our Contact Page. A deposit is required to officially book your event.
Why do I have to pay a deposit to book my event? We do require a deposit to hold your event date. We often become rather busy and we want to make sure that our availability dates are correct so that we can service everyone who is interested in having us attend their event.
Can I hold a date without paying a deposit? We understand that sometimes you need to firm up some things before officially booking us. As a courtesy, we can hold a date for you without a deposit for 24 hours. We can waive the deposit for large organizations or companies, on a case by case basis. Please contact us to further discuss your needs.
When/how do I pay for the event? We ask that clients pay a deposit first to reserve their event date. The remaining balance can be paid with the deposit, all at once, or can be paid upon our arrival the day of the event. Your payment, minus the deposit, would be refundable if you needed to cancel your event and have already paid in full. Payments can be made through PayPal, credit card, or money order.
How much do your events cost? It depends on what you want and where you are located! Contact us and we would be happy to prepare a quote for you.
How much room do you need for your event? It depends on what type of event you are hosting and how many animals we will be bringing. Let us know what type of venue you have and the space that is available and we are happy to tailor our program to fit your location!
Can you do an outdoor show? Absolutely! We can do outside shows, though we do require that clients provide us with a shady area for our animals to get out of the heat and direct sun. We recommend using a pavilion, canopy, or event tent during your event so that both our animals and your guests can be more comfortable during the show. We do offer event canopies and can bring one for an added cost. We also strongly recommend that you line up a back up location in the event of inclement weather. We are not able to attend outside events when the temperature is below 60F degrees. We may be limited on the specific species that can attend an outdoor event. We will not be able to bring most of our bird species and if the weather is over 80 degrees, we may not be able to bring certain mammal species. Please keep in mind that there are certain animal ambassadors who may not be able to attend your outside event, due to safety and temperature concerns. Please contact us for additional information!
Do we need to prepare or set up anything before you arrive? You don't need to do anything in preparation of our arrival. We do require some floor space to set up our animals and we normally ask that you make a 12'x12' space where you would like us to put our event set up. We also ask that the guests are seated at least 6' from our presentation area so that our animals are not distracted. We do bring a tarp to put down to protect the venue flooring. Please also be sure to secure any pets or animals away from the show area. For the safety of our animals, your animals, and the guests, we cannot allow our animals to interact or be near your pets.
How early to you arrive for an event? We generally arrive 45-60 minutes prior to the show start time to set up and prepare for our show. If we are doing a larger event we may arrive earlier. We ask that clients secure a parking spot for us as close to the venue as possible so that we can easily set up and unload.
Are you insured? Absolutely! We are fully insured and bonded for both the protection of our organization and our clients. We strongly urge prospective clients to ask all animal educators they are quoting whether they are insured, as some entertainers do not have insurance, which can be a major liability risk for the client. Please directly contact us, prior to your event, to request a certificate of insurance.
Where do your animals come from? Our animals come to us from a variety of means. Many of them are rescues who came to us through our rescue efforts. Others have come to us from other licensed facilities and zoos. We do not take in wild caught animals.
When/how do we choose the animals? After booking an event, we can talk with you about what type of program you are hosting and what species might be a good fit your specific event. We try our best to accommodate any specific animal requests that clients may have. With that being said, we can not always guarantee that a specific animal or species will always be available. Sometimes animals become unavailable for events, are booked for other programs, and we do give all of our animals days off during the week to allow them to have a break. We do set limits on the availability of specific animals depending on the type/length of event, whether the event is indoors or outdoors, or depending on weather conditions. The well being of our animals and their safety/health are our top priority.
We ask that you only request a few animals that you'd really like to see at the event. Choosing animals to attend an event isn't as simple as picking off a menu. We consider a lot of different things, such as the age of the event goers, location, inside or outside, each animal's personality, and that specific animal's personality and event preferences.
We ask that you make any animal requests no later than a week before your event. We will try to accommodate your request, though we cannot guarantee that all the animals you have asked for will be available the day of your event.
Please let us know if there are specific animals you would like to not attend the event. We understand that some people have serious phobias of certain animals and some people have allergies to animals. We would like to make our event a positive experience for everyone involved and we can absolutely ensure that certain animals do not attend your event. We ask that these requests be made prior to the day of the event.